We are 2 years old today!
It’s been 2 years since Family Travel Centre Opened, where has the time gone?
On the 9th April 2011 Family Travel Centre opened it’s doors for the first time and 2 years later we are still going strong. How time has flown! So much has happened in that time, including us all getting a bit older and a bit more grey hair, we felt it was time to reflect a little on our progress to date.
We now have a healthy reputation for selling new and used motorhomes and attract customers from far and wide, our furthest sale was to a customer in New Zealand who bought a motorhome based on a video we produced of his motorhome!
We now have a great relationship with Adria Motorhomes who have been with us since Day 1, for which we are very grateful. We have established ourselves as one of only 3 Premier Adria Motorhome Dealers in the UK as well as being one of 3 Adria Twin GT Approved Dealerships.
We were also extremely proud to be named as Adria Customer Service Dealer of the Year for 2012. This award was particularly important to us as when we started our reputation for great, friendly service was our key focus and it is always nice to be told you are doing OK!
This year we have hosted our very own Adria Exhibition in Bristol. This brought together the largest collection of Adria motorhomes ever in the UK, outside the NEC Motorhome Show. This was loads of hard work but we had 600 people visit us over the weekend which was absolutely amazing.
We have continued to work with Dethleffs and Sunlight on new sales as well and have helped bring the Sunlight brand back into the UK market. We have also added 2 new motorhome brands to our range with Laika Motorhomes and Globecar being bought into our showroom and we look forward to a fruitful future with them on board.
Andy is continuing to work like a madman in the workshop. The workshop is now booked up weeks in advance throughout most of the year. This year has also seen us get involved in the Apprentice Scheme with the recruitment of Jack into the Workshop Team.
We have established our own market leading brokerage scheme and also an Investor Scheme to help people invest in motorhome stock both of which have helped us establish our used stock, we now hold 60 motorhomes on site which is a massive change from our launch weekend!
Our press team, Sam and Andrea, have been working really hard to ensure that people hear all about Family Travel Centre, pretty much every edition of MMM, Practical Motorhome, Which Motorhome has some mention of Family Travel Centre. We have established great relationships with many of the industry journalists and have helped them review new and used motorhomes here at Family Travel Centre.
Have these last 2 years been as we had expected them to be? No not really!! But that is part of the fun of establishing ourselves in the motorhome industry we have had many highs and lows in that time but ultimately we have a real sense of achievement for getting to where we are and a real ambition to keep getting better over the coming years.
Thanks to all our friends and customers who have helped us get to our second birthday and we look forward to seeing you all again very soon. If you are reading this and haven’t come to see us yet, what’s keeping you! We look forward to seeing you soon.
Matt, Matt and Andy
Family Travel Centre offers families and friends a way to make the most of their leisure time, through the freedom and fun of getting on the road and discovering the great outdoors together. The award winning dealership is run by families for families with its outdoor and indoor showroom based on a 2 acre site in Brislington, South Bristol . Family Travel Centre won Adria’s ‘Customer Service Dealer of the Year 2012’ and now again in 2013, and offers a full range of new and pre-owned vehicles including Laika, Sunlight, Adria and Globecar motorhomes, a specialist retail shop packed with accessories, and a professional on site workshop, with Dethleff and Hobby Service Centre status for any servicing or maintenance requirements. Family Travel Centre gained ‘Premium Dealer’ status during 2012 for its in depth Adria product knowledge and five star customer service. It is also one of three Adria Twin GT authorised dealers in the UK.