When you are looking to buy a motorhome it is a huge investment and an all-round big deal! At Family Travel Centre we take that responsibility very seriously and will do everything we can to make the process as smooth as possible.
We want all our customers to purchase their new motorhome with confidence and to understand the benefits and peace of mind of TOTALCare. We are extremely proud to have won a number of awards for our Customer Service and we aim to build a strong trust and long term relationships with our customers. We don’t always get everything right but, when we don’t, we will always pull out all the stops to make things right.
Everyone purchasing a motorhome from Family Travel Centre will receive our TOTALCare product, whether you are purchasing a £10,000 or a £100,000 motorhome. TOTALCare is something that we offer to all our motorhome buyers and is designed to give you total piece of mind when purchasing your new (or used) motorhome. TOTALCare is more than just a product. Our customers have priority access to the award winning Family Travel Centre After Sales Team, the team will offer you great expertise, knowledge and dedication to support you during the ownership of your motorhome. Our team are on hand You will receive priority access to our workshop and annual reminders for you servicing and maintenance needs.
Having said that TOTALCare is more than just a product there are a number of products and services that you will receive when purchasing your new motorhome:
If you are purchasing a NEW motorhome from Family Travel Centre, then our TOTALCare product includes:
• FREE CAT1 Thatcham Approved Alarm or Insurance Approved Tracker
• FREE Pioneer Radio/CD
• FREE 3 Years Engine Servicing
• FREE 3 Years Habitation Checks
• FREE 12-Month membership of Club Adria
If you are purchasing a USED motorhome from Family Travel Centre then our TOTALCare product includes:
• FREE 12-month insurance backed warranty
• FREE 12-month MOT, if applicable
• FREE 12-month Road Tax
• FREE engine service